Fabrics & Quality
AT GHONZA, WE TAKE GREAT JOY IN THE METICULOUS SELECTION OF THE FINEST FABRICS FOR OUR CLOTHING, ENSURING OUR CUSTOMERS EXCEPTIONAL COMFORT AND DURABILITY.
IN ORDER TO MEET OUR DEMANDING QUALITY STANDARDS, EACH FABRIC IS EXPOSED TO RIGOROUS TESTING, ENSURING A LUXURIOUS FEEL AND LONG-LASTING WEAR. WE PROPERLY SOURCE MATERIALS THAT OFFER SUPERIOR BREATHABILITY AND RESILIENCE, ALLOWING FOR EFFORTLESS WEAR THROUGHOUT THE SEASONS, FROM LUXURIOUS COTTON BLENDS TO PREMIUM SYNTHETICS.
OUR DEDICATION TO QUALITY EXTENDS TO EVERY DETAIL, GUARANTEEING THAT OUR CLOTHES PROVIDE THE MODERN INDIVIDUAL WITH UNMATCHED COMFORT AND STYLE ALONG WITH AN EXCEPTIONAL APPEARANCE.
AT GHONZA, WE ARE DEDICATED TO PROVIDING A WARDROBE THAT EXCEEDS FADS AND OFFERS LASTING QUALITY YOU CAN RELY ON FOR EVERY APPEARANCE.
Care Guide
PLEASE STICK TO THESE CARE INSTRUCTIONS TO ENSURE LONG-LASTING QUALITY AND PRESERVE THE VIBRANCY OF YOUR GARMENTS:
- TO PRESERVE COLOR AND PRINT, TURN THE GARMENT INSIDE OUT PRIOR TO WASHING.
- USE COOL WATER TO AVOID COLOR FADING AND SHRINKAGE.
- TO MAINTAIN THE FABRIC, USE A GENTLE CYCLE ON YOUR WASHING MACHINE.
- TO PRESERVE THE QUALITY OF THE GARMENT, USE A MILD DETERGENT AND STAY AWAY FROM BLEACH.
- TO PREVENT COLOR BLEEDING, WASH THE ITEM SEPARATELY OR WITH SIMILAR COLORS.
- AVOID OVERSPINNING TO PREVENT FABRIC DAMAGE OR STRETCHING.
- TO PRESERVE SHAPE AND TEXTURE, AIR DRY THE GARMENT.
- TO PRESERVE ANY PRINT OR LOGOS, TURN THE GARMENT INSIDE OUT WHEN IRONING.
Shipping & Exchanges
DELIVERY OF ORDERS TAKES 2-4 WORKING DAYS.
ORDERS OVERSEAS TAKE SEVEN TO FOURTEEN DAYS TO ARRIVE.
HOWEVER, WE WELCOME RETURNS IN-STORE. PLEASE MIND THAT DUE TO WORKING REASONS, RETURNS FOR ONLINE ORDERS ARE ONLY PROCESSED AT OUR BRANCH. STILL, WE DO ACCEPT ONLINE REQUESTS FOR EXCHANGES.
OUR EXCHANGE POLICY MUST BE UTILIZED FOR EXCHANGED ITEMS:
- ITEMS MUST BE RETURNED WITH ALL TAGS STILL ATTACHED, UNWASHED, UNDAMAGED, AND UNWORN.
- IT MUST BE IN THE SAME CONDITION AS RECEIVED INSIDE THE ORIGINAL FULL PACKAGING.
- EXCHANGE APPLICATIONS MUST BE SUBMITTED WITHIN A WEEK AFTER RECEIVING THE ORDER.
THE CUSTOMER IS LIABLE FOR ANY SHIPPING CHARGES RELATED TO EXCHANGES.
NOTICE:
THIS POLICY DOESN’T APPLY TO ANY ITEM THAT IS ON SALE. SUCH ITEMS CAN BE RETURNED OR EXCHANGED WITHIN 72 HOURS.
THANK YOU FOR UNDERSTANDING OUR TERMS. IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT US.